Terms and Conditions:

Thank you for taking the time, please read our terms and conditions carefully as making a purchase and/or becoming a Smiling Rock member signifies acceptance of these terms. These terms and conditions are subject to change at any time without notice. Every transaction is governed by the terms and conditions in place at the time of the transaction.

By submitting an order or becoming a member of Smiling Rock, you agree to be bound by these terms and conditions.
We reserve the right to cancel orders at any time or refuse services.
Prices and products are subject to change at any time without notice.
Dispatch and delivery dates are provided as a guide only. Smilingrock takes no responsibility for any failure to deliver products within the expected delivery time as deliveries are sub contracted.
Colors/Images/Photos displayed should be used as a guide only as the product may appear different depending on lighting conditions and/or the difference in your phone/computer screen displays resulting in color variations shown on the website.
The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.
Amendments to orders can be made by contacting SmilingRock via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched we will not be able to exchange the product.
Order must be paid for in full prior to delivery.
All prices are in (AUD) Australian Dollars and includes G.S.T (Goods & Services Tax)
You have read and understood our Terms & Conditions.

Product Warranty

Smilingrock offers variety of manufacturer’s warranty on the variety of the products. Certifications are provided on site, on our displays for our customers viewing. T/C applies on warranty, please inquire onsite.

Privacy Policy:

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Smilingrock customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

Smiling rock do not share any information as everything is done in house within Smiling rock itself. However if there’s any circumstances the website is ‘hacked’, Smiling rock do not hold any responsibility or liability to the released of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this privacy policy

Smiling rock reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Smilingrock reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us

Any other questions in regards to this Privacy Policy, please do not hesitate to contact SmilingRock

Call: (08) 9303 2760

E-mail: info@smilingrock.com.au

Post: Privacy Attention

23 Excellence Drive, Wangara Perth, Western Australia 6065